Orders with Multiple Items Automatically Keyed-Alike

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Customer Reviews

Based on 241 reviews
90%
(216)
5%
(13)
1%
(3)
1%
(3)
2%
(6)
J
Joe P. (Windsor, US)
Great lock but keypad either needs improvement or a cover

We loved our first lock for our camper,purchased from this website Nov. 2023, so when the locks were offered through Costco we hurried and bought another in May 2024. Installed it on the 5th wheel in June. By September the sun had gummed up the keypad and left it sticky. We should remove the lock, return to Costco and purchase another to avoid having to buy a replacement pad. And yes, our is the "Improved" Weather Resistant Durō™ Keypad and it has deteriorated in less than 6 months. The door faced the sun but our weather is not intense in our mild climate.Only the number pad is deteriorating.

All of the pads are gummy. The top 2 keys: 1/2 and 3/4 are pulling off some coating. Keys 5/6 and 7/8 are still intact but gummy enough to retain finger prints. The finger shows what is pulling off the pads.

With this happening in less than 4 months and on a touted "improved" product I better stock up on a few of these while on sale. Of note, our first lock's number pad is holding up fine. Perhaps the one from Costco was made with inferior material.

K
Karen M.
Button membrane

This should come standard with all RV Locks. It looks better, performs better, and is higher quality than the standard cover on the buttons.

C
Cameron A. (Atlanta, US)
What an awesome upgrade

To be honest I was less than thrilled with the product after only 18+ months of use. The key pad cover on the original lock was peeling and flaking off the lock set. I reached out to RVLock and found out about the upgrade key pad. Then due to a new email system at RVLock my emails were lost, I was able to reach them and they really stepped up and provided excellent service. I received the new key pad within 5 days of ordering and I installed it in under 15 minutes. The results are amazing. The look is so much better and easy of installation was great. I would highly recommend RVLock.

Hi there, thank you so much for your review! We are happy to hear that you are satisfied with the upgrade to our Compact Durō Keypad Premium Membrane. We apologize for any inconvenience you experienced with the original product, but we are glad that our customer service was able to assist you and provide you with a quick solution. We appreciate your recommendation and hope you continue to enjoy your new keypad. Thank you for choosing RVLock!

J
Jim K.
Excellent Upgrade

We have two compact locks on our trailer and have replaced the original keypad covers twice in 3 years. These upgraded keypads, fit great, look better, light up better, feel good to the touch. These are definitely designed to last.
Took about 15 minutes per lock to replace and the installation instructions were very easy.

R
Robert I.
Premium membrane

It was straightforward. The QR code was for a different model handle but it was close enough. I'm glad a new gasket was included. A bit pricey for what you get but hopefully I will never need to replace it again.